
The Cigna Group
Credit Control Associate
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 24/01/2026
Job overview
Date posted
10/12/2025
Location
Riyadh, Saudi Arabia
Salary
SAR 15,000 - 20,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
24/01/2026
Job description
The role focuses on assessing and monitoring customer creditworthiness using financial analysis and credit reports, setting and reviewing credit limits according to company policy, maintaining accurate credit records, ensuring compliance with internal controls, and managing overdue accounts through proactive follow-ups via phone, email, and written communication. It includes negotiating payment plans, resolving disputes, escalating delinquent accounts for legal action or third-party collection, preparing aging reports, providing management updates on collection status, and allocating customer payments accurately in ERP or finance systems. The position requires investigating unidentified or short payments, reconciling customer accounts, ensuring accurate transaction recording, and liaising with internal teams such as Sales and Customer Service to resolve payment discrepancies. The role demands strong analytical capability, financial accuracy, high attention to detail, and proficiency in Excel, Word, and ERP systems, within a credit control and collections environment.
Required skills
Key responsibilities
- financial analysis
- creditworthiness assessment
- credit reports analysis
- credit limit setting
- customer credit record maintenance
- internal controls compliance
- collections management
- negotiation
- aging report preparation
- ERP systems
- customer payment allocation
- account reconciliation
- Excel
- Word
- numeric data interpretation
- payment discrepancy investigation
- payment plan negotiation
- short payment resolution
- overdue account follow-up
- credit control processes
Experience & skills
- Bachelor’s degree in Finance, Accounting, or related field.
- Minimum 2–3 years of experience in credit control and collections.
- Solid knowledge of IT packages including Excel and Word.
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation abilities.
- Proficiency in ERP systems is a plus.