Job description

The Marketing Manager (Hospitality & Hotel Marketing – Saudi Market) at Novotel, part of the Accor network comprising more than 45 brands, 5,500 hotels, and 10,000 restaurants and lifestyle destinations, is responsible for developing and executing strategic marketing initiatives to enhance the hotel’s brand presence, increase market share, and drive revenue growth within the competitive hospitality market in Makkah, Saudi Arabia. The role focuses on comprehensive marketing strategy development, campaign management, and brand positioning aligned with Accor global standards, ensuring consistency with the group’s vision of responsible hospitality. The position requires managing and executing digital marketing initiatives including social media management, email marketing, and online advertising, while leveraging online travel agencies (OTAs) and website content management to maximize visibility and bookings. The Marketing Manager works closely with Sales, Revenue, and Operations teams to coordinate marketing activities that optimize occupancy rates and revenue performance, particularly during peak seasons such as Hajj and Umrah. The role involves managing relationships with external agencies, media partners, and tourism stakeholders, ensuring effective collaboration and execution of promotional campaigns. Responsibilities include supervising marketing materials such as brochures, advertisements, website content, and promotional assets, while maintaining and enhancing the hotel’s online reputation management across booking platforms and review channels. Additionally, the role requires conducting market research and competitor analysis to identify trends, opportunities, and positioning strategies within the hospitality sector. The Marketing Manager is responsible for monitoring marketing analytics, tracking performance metrics, and performing ROI analysis to evaluate campaign effectiveness and inform decision-making. Proficiency in CRM systems and Microsoft Office is required to support reporting, campaign tracking, and stakeholder communication. The role operates in a fast-paced environment requiring simultaneous management of multiple marketing projects, ensuring alignment with business objectives and delivering measurable commercial outcomes.