
IFZA
Client Engagement Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Report job as expired
Job expiry date: 12/06/2025
Job overview
Date posted
28/04/2025
Location
Dubai, United Arab Emirates
Experience
5 - 10 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
12/06/2025
Job description
The Client Engagement Manager at IFZA Dubai is responsible for driving sales of IFZA licenses and products, building and maintaining strong, transparent client relationships, and ensuring client satisfaction throughout the application process. This role involves working closely with internal departments including sales support, operations, finance, and corporate training to keep clients fully informed. The position requires proactive engagement with new lead generation and the achievement of sales targets, combined with participation in CRM activities, sales meetings, and professional development initiatives.
Required skills
Key responsibilities
- Drive and monitor sales initiatives, ensuring sales targets are met or exceeded.
- Cultivate and maintain robust relationships with Clients, ensuring their satisfaction.
- Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
- Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
- Participate actively in CRM activities, sales meetings, and training sessions to enhance sales prowess.
- Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
Experience & skills
- 4-10 years of sales and client relationship experience.
- Strong communication and interpersonal skills.
- Proven experience in sales and client engagement.
- Proven track record of meeting and exceeding targets.
- Experience tracking relevant KPIs.
- Full English proficiency is required.
- Portuguese or Spanish language proficiency is required.