Job description

"Description": "The Personal Banking Advisor role at Emirates NBD in Dubai operates within the retail banking function of a leading MENAT-region financial services institution. The role focuses on providing financial guidance to customers by advising on suitable personal banking products and services and supporting customers with their day-to-day banking needs. The position combines achievement of individual and branch sales targets with delivery of high-quality customer service to help customers achieve their financial objectives. Responsibilities span sales, customer acquisition, and relationship management across products such as loans, credit cards, CASA, and liabilities, while ensuring strict adherence to internal bank policies, regulatory requirements, and industry standards. The role also requires maintaining accurate records and documentation, participating in compliance training and audits, maintaining up-to-date knowledge of personal banking products, delivering expert advice on product features and suitability, supporting cross-selling initiatives, participating in customer acquisition campaigns and events, and conducting training sessions for customers and internal teams. The position operates within a digitally advanced banking environment, supported by flexible working policies and a strong emphasis on innovation and customer-centric service delivery.",