Talabat
Assistant Manager Public Relations Officer (PRO, MENA Government Relations)
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 18/03/2026
Job overview
Date posted
02/02/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
18/03/2026
Job description
The Assistant Manager Public Relations Officer (PRO) role at talabat, part of the Delivery Hero Group, is responsible for managing and executing end-to-end visa, work permit, residency, social insurance, and regulatory compliance processes for employees across eight countries in the MENA region. The role operates within People Operations and serves as a primary liaison between the organization and government authorities, labor offices, immigration departments, embassies, and external service providers. The position ensures full compliance with country-specific labor laws, immigration regulations, and statutory requirements while supporting both blue-collar and white-collar employee populations in a multi-country environment. Responsibilities include tracking visa statuses, renewals, and expirations; coordinating social insurance, pension, and statutory benefit registrations and deregistrations; maintaining accurate records for audits; supporting onboarding and offboarding activities; and preparing compliance and regulatory reports. The role requires hands-on operational expertise, strong attention to detail, and direct engagement with payroll, finance, HR, legal teams, and government entities to ensure timely submissions, approvals, and adherence to regulatory standards across the MENA region.
Required skills
Key responsibilities
- Manage and execute all visa, work permit, residency, and immigration-related processes for employees across assigned MENA countries
- Coordinate with government authorities, embassies, immigration offices, and external service providers to ensure timely processing and approvals
- Track visa statuses, renewals, and expirations while ensuring compliance with country-specific immigration laws
- Manage social insurance, pension, and statutory benefit registrations, contributions, and deregistrations in coordination with payroll and finance teams
- Monitor regulatory changes related to labor, immigration, and statutory compliance and implement required updates proactively
- Act as the primary liaison with labor offices, immigration departments, and other government entities for employee and company matters
- Support company registrations, renewals, and official government documentation requirements
- Provide guidance to employees and managers on visa, work permit, and social insurance processes
- Support onboarding and offboarding activities related to government, immigration, and regulatory requirements
- Maintain accurate documentation, trackers, and records for audits and internal reviews
- Prepare and deliver regular reports on visa status, compliance metrics, and regulatory requirements
- Support internal and external audits related to immigration, social insurance, and statutory compliance
Experience & skills
- Demonstrate 5–8 years of experience in a Public Relations Officer, government relations, or people operations role
- Apply hands-on experience managing visas, work permits, and social insurance processes within the MENA region
- Exhibit strong knowledge of local labor laws, immigration regulations, and government procedures
- Support both blue-collar and white-collar employee populations in a multi-country environment
- Engage directly and effectively with government authorities, labor offices, immigration departments, and external service providers
- Hold UAE nationality with a valid family book