Job description

The Senior Analyst – Financial Planning & Analysis (FP&A) plays a critical role in driving financial performance, transparency, and strategic decision support across the Services Operations function within a luxury retail organization operating across fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. The position partners closely with Operations, Commercial Finance, and Group Finance to manage monthly close activities, budgeting, financial forecasting, and performance analysis across Finance Operations. The role focuses on analyzing and optimizing operational cost drivers and unit economics for each P&L function head, ensuring that financial planning aligns with operational activity levels and rate cards. Responsibilities include leading budgeting, forecasting, and long-range planning processes while translating operational volumes and activity drivers into financial forecasts that support business planning. The position supports scenario analysis and sensitivity modelling to evaluate the impact of changes in volume, network configuration, and cost structures. The Senior FP&A Analyst owns the monthly close process, ensuring accurate P&L reporting, Balance Sheet reporting, and Cashflow reporting including analysis of Working Capital, Capital Expenditure (Capex), and EBITDA performance. The role also involves preparing monthly performance packs and KPI dashboards for functional leadership and ensuring alignment between operational KPIs and financial results. The position conducts deep-dive analyses on cost drivers and cost per unit to identify operational efficiencies, structural cost challenges, and scale opportunities within the Services function. In addition, the role supports strategic investment and productivity initiatives by building financial models that evaluate project viability using ROI, payback period, Net Present Value (NPV), and Internal Rate of Return (IRR) methodologies. The position collaborates with functional leaders on automation initiatives, operational optimization projects, and capital investment proposals. As a finance business partner, the role translates complex financial data into actionable insights for operational leaders and works closely with Commercial Finance teams to interpret rate cards and volume-driven cost models. The position also supports data governance and reporting improvement initiatives by ensuring adherence to Group FP&A standards, reporting frameworks, and financial controls while improving reporting tools, implementing dashboard automation, and standardizing financial reporting processes. The role requires advanced financial modelling expertise, strong analytical capabilities using Microsoft Excel, and familiarity with ERP systems and business intelligence tools such as Power BI, with experience in retail and supply chain finance environments considered advantageous.