Key responsibilities

• Enhance Insurance Escrow Operational related processes, including payment, reporting and reconciliation
• Maintain a positive relationship with all internal and external stakeholders
• Control the reconciliation on documentation, inflows and outflows
• Ensure compliance with ADCB policies at all times
• Control and track all changes to the account structure
• Ensure payments made for Insurance Escrow are within approved guidelines
• Track new accounts to ensure product operations are maintained within guidelines
• Manage self and team in line with ADCB’s people management policies
• Organise and supervise team activities to achieve targets and deliver business plans