Job description

As a Digital Cloud Solution Architect (DCSA) within Microsoft’s Small Medium Enterprises and Channel (SME&C) organization, the role leads AI-powered, digital-first technical engagements across a strategic set of customers to drive Azure adoption, revenue, and consumption. Acting as the central technical point of contact, the DCSA applies technical knowledge and customer insights to create roadmaps, architect solutions to meet business and IT needs, ensure technical viability of new projects, and orchestrate key resources while infusing core Infrastructure technologies. Responsibilities include running Architectural Design Sessions to build plans aligned to customer goals and environments; conducting analyses of what customers are using versus their needs to expand, retain, and optimize Azure consumption; guiding customer strategy with best practices and leveraging Microsoft programs/solutions; collaborating with other Digital Cloud Solution Architects and the broader Microsoft ecosystem to ensure properly deployed cloud solutions on Azure; and managing customer progress in CRM to forecast, assess risk, and identify performance plans in weekly deal and pipeline reviews. The role operates within a high-growth, inclusive culture focused on customer success, connection with partners, and continuous learning, and requires fluency in Arabic and English, with preference given to Saudi citizens.