Job description

The role supports Mashreq’s Mortgage department by sourcing mortgage loans for salaried individuals and business owners in the UAE, building and maintaining strong relationships with existing customers, and identifying potential borrowers to offer tailored mortgage solutions. Responsibilities include guiding customers through the mortgage application process to ensure a smooth experience, staying informed about market trends and competitor offerings, collaborating with colleagues to cross-sell additional bank products, and ensuring full compliance with regulatory and internal policies throughout the loan sourcing process. The role requires maintaining accurate records and documentation for all applications, delivering excellent customer service, and contributing to the bank’s positive brand image. The ideal candidate holds a bachelor’s degree in finance, business administration, or a related field and has at least two years of experience in mortgage sourcing or similar roles, with strong knowledge of the UAE mortgage market, proficiency with mortgage processing systems, strong analytical and communication skills, and a proactive, customer-centric mindset. Fluency in English is required and Arabic is preferred, with a valid UAE driving license considered an advantage.