Apparel Group
Head – Retail Lifecycle Management (RLM) Platforms
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Job expiry date: 15/03/2026
Job overview
Date posted
29/01/2026
Location
Dubai, United Arab Emirates
Salary
AED 30,000 - 40,000 per month
Compensation
Comprehensive package
Experience
10 - 15 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
15/03/2026
Job description
The Head of Retail Lifecycle Management (RLM) Platforms in Dubai is responsible for defining and executing the strategic roadmap for RLM platforms such as Blue Yonder and Increff, ensuring alignment with business objectives and scalability. The role encompasses platform governance, end-to-end implementation, configuration, and integration of RLM systems across business units, driving optimal utilization and performance. The position leads standardization of retail lifecycle processes including merchandising, planning, allocation, and replenishment, ensuring best practices for data accuracy, inventory visibility, and demand forecasting. The Head engages stakeholders across IT, Merchandising, and Supply Chain, driving adoption, training, communication, and change management programs. The role monitors KPIs, supports process improvements, and acts as the primary liaison with platform vendors for upgrades, support, and feature enhancements, while fostering innovation through emerging retail technologies and trends.
Required skills
Key responsibilities
- Define and execute the strategic roadmap for RLM platforms such as Blue Yonder and Increff
- Establish governance frameworks to ensure compliance, scalability, and alignment with business objectives
- Drive continuous improvement and innovation in retail lifecycle management processes
- Oversee end-to-end implementation, configuration, and integration of RLM platforms across business units
- Ensure platform performance, reliability, and seamless connectivity with upstream and downstream systems
- Identify and resolve system bottlenecks to ensure optimal utilization of technology
- Lead initiatives to standardize retail lifecycle processes across merchandising, planning, allocation, and replenishment
- Develop and enforce best practices for data accuracy, inventory visibility, and demand forecasting
- Monitor KPIs to measure adoption, efficiency, and operational improvements
- Collaborate with cross-functional teams (IT, Merchandising, Supply Chain) to align RLM capabilities with business needs
- Drive user adoption through training, communication, and change management programs
- Act as a key liaison with platform vendors, ensuring timely upgrades, support, and feature enhancements
Experience & skills
- Bachelor’s or Master’s degree in Supply Chain Management, Retail Operations, Business Administration, or related field
- 10+ years of experience in retail lifecycle management, merchandising, or supply chain technology leadership
- Proven expertise in implementing and managing RLM platforms such as Blue Yonder and Increff
- Strong understanding of retail processes including assortment planning, allocation, replenishment, and inventory optimization
- Experience in driving process standardization and operational excellence across large-scale retail organizations
- Proficiency in system integration, data governance, and platform performance optimization
- Excellent leadership and stakeholder management skills with the ability to influence at all organizational levels
- Strong analytical and problem-solving capabilities with a focus on data-driven decision-making
- Exceptional communication and change management skills to drive adoption and transformation
- Familiarity with emerging retail technologies and trends to ensure continuous innovation