Job description

As a Consumer Education Specialist at Emirates NBD, the role manages and supports initiatives across Emirates NBD and Emirates Islamic to drive positive community impact and behavioral shifts through customer engagement, marketing campaigns, and on-ground activations. Core activities include stakeholder management with internal teams and external agencies, assisting with partnership fulfillment with government entities and educational establishments, using AI tools to develop creative educational videos and animations, producing ongoing creatives via AI for always-on social media campaigns, aligning with internal teams to activate workshop requirements, supporting content development to deliver engaging digital content and communications, organizing departmental operations with budget and expense tracking, assisting with website content for both Emirates NBD and Emirates Islamic, and aligning website content with digital campaigns and direct customer communication messaging. The position is open to UAEN only and sits within a leading regional financial services brand focused on innovation and digital engagement.