Panda
Quality Regulation Manager
- Permanent
- Jeddah, Saudi Arabia
- Experience 5 - 10 yrs
Job expiry date: 19/09/2025
Job overview
Date posted
05/08/2025
Location
Jeddah, Saudi Arabia
Salary
SAR 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
19/09/2025
Job description
The Quality Regulation Manager at Panda Retail Company is responsible for ensuring compliance with all regulatory and quality standards across the organization, including MOH, SFDA, MEWA, GCC, and local municipalities. This includes managing regulatory frameworks, communicating updates from authorities, developing and implementing quality systems, overseeing customer complaint resolution processes, managing non-conformities and product recalls, and supporting quality-related project execution. The role requires comprehensive knowledge of Saudi regulatory standards, local and international food safety regulations (HACCP, ISO, AIB, BRC), and significant experience in compliance across retail, manufacturing, or hospitality sectors. The manager is also tasked with ensuring updated documentation and coordinating cross-functional quality initiatives to maintain brand integrity and customer satisfaction.
Required skills
Key responsibilities
- Manage government regulatory compliance systems to ensure alignment with regulatory requirements
- Ensure compliance and oversee control systems to prevent legal and regulatory violations
- Monitor enforcement of standards and regulations and set compliance plans
- Support future projects by identifying compliance risks and ensuring adherence
- Communicate regulatory circulars and ensure timely compliance
- Prepare compliance risk reports and maintain compliance documentation
- Support product/project trials from a regulatory perspective
- Develop quality processes to manage complaints and risks
- Develop and maintain a customer complaints system
- Manage non-conformity system and escalate critical quality issues
- Evaluate food alerts and recalls for business impact
- Develop and implement product recall processes and reconciliation steps
- Provide cost recovery documentation for recalls
- Support quality project management across departments
- Ensure project execution meets SLA and quality standards
- Participate in New Product Introduction and compliance of new specs
- Establish standard QA procedures and maintain documentation
Experience & skills
- Bachelor’s Degree in Quality, Food Science, Microbiology, Veterinary Medicine, Agricultural Engineering, Chemical Engineering or relevant field
- Master’s degree preferred
- Minimum 5 years of experience with 3 years in Regulatory and Quality Compliance
- Knowledge of HACCP, ISO, AIB, BRC, and Saudi regulatory authorities' standards
- Experience in food safety & hygiene in Manufacturing, Retail, or Hospitality
- Leadership and project management skills
- Proficiency in Microsoft Word, Excel, PowerPoint, and Visio
- Strong problem-solving, planning, and decision-making abilities
- Process mapping and improvement capabilities
- Effective communication and negotiation skills
