Job description

The Manager/Product & Propositions role drives growth and success of the Smiles App by leading product and proposition strategy within a multicategory, super-app environment. Acting as product owner for key Smiles propositions at a super-app level with customer-facing implications, the role defines and articulates vision and strategic product roadmaps, oversees end-to-end product lifecycle management from concept to deployment and iterations, and coordinates propositions for the Mini-app platform alongside key marketing technologies required for the super-app. Responsibilities include stakeholder collaboration to gather and prioritize requirements from customers, partners, and internal teams; close partnership with UX/UI to ensure user-friendly, high-usability experiences; continuous market analysis of competition and trends in the super-app ecosystem to identify opportunities and threats; performance management by defining KPIs and monitoring analytics and feedback for user engagement and satisfaction; championing Agile/Scrum practices through sprint planning, reviews, retrospectives, and backlog prioritization by business value; risk management with proactive mitigation strategies; and financial stewardship through budgeting and forecasting for product development resources. The role also provides leadership and support to cross-functional teams while promoting a culture of innovation and continuous improvement. Qualifications call for proven experience as a Product Owner or Product Manager in mobile applications or digital products, strong analytical and problem-solving abilities, and experience with Agile/Scrum development methodologies, underpinned by a bachelor’s or master’s degree in Business Administration, Computer Science, Engineering, or a related field, within an inclusive environment at e&.