Job description

Chalhoub Group runs a luxury retail network of more than 950 stores across the Middle East, and this Regional Retail Manager role based in Riyadh owns retail goals, budgets and commercial targets for the region in line with each Brand's strategic direction. Local retail networks and human capital across the region sit under this role too, managed directly or through Regional and Local Retail Teams to keep retail performance on track. You'll set per-store targets by customer segment for Area Sales Managers, monitor performance against those targets, and approve the action plans they propose to lift top line and gross margin. Budget work runs deep, covering topline and margin targets for existing stores, sell thru and gross margin assumptions for purchase budgets, and monthly seasonality assumptions per store. New store performance gets close attention during the first six months of operations, with monthly target setting built up alongside Area Sales Managers, and remedial or phasing out plans proposed when a store underperforms or heads toward closure. Store operations, shop expenses, stock discrepancies and commission schemes for Store Managers all fall under monitoring and validation here, keeping everything aligned with Group guidelines. Coordination runs both ways, linking the store network with back office functions and working closely with the Buying Team on Pre-Buying, Buying and Post-Buying sessions and new product launches. Individual performance objectives get assigned across the team, with formal and informal feedback provided to support professional development and manage performance day to day. A minimum of 3 years of relevant experience is required, along with fluency in English, good knowledge of Microsoft Excel and strong communication skills.