Commercial Bank of Dubai
Senior Escrow Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 10 - 15 yrs
Job overview
Date posted
09/08/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
10 - 15 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
23/09/2025
Job description
Commercial Bank of Dubai is seeking a Senior Escrow Manager to lead and grow its escrow services portfolio. The role focuses on driving strategic client acquisition, product diversification, regulatory engagement, and operational excellence while supervising a high-performing team to achieve revenue growth and compliance with UAE Central Bank and RERA regulations.
Required skills
Escrow portfolio management
strategic client acquisition
regulatory relationship management
CASA growth strategies
product diversification
team leadership and coaching
real estate developer engagement
government and regulator liaison
compliance and governance oversight
cross-selling to new sectors
market gap analysis
new product development
KPI setting and monitoring
operational issue resolution
MIS and regulatory reporting
Key responsibilities
- Manage, mentor, and evaluate the Escrow team to ensure performance and accountability
- Act as deputy to the Department Head in meetings and strategic initiatives
- Develop and execute annual escrow portfolio targets and client acquisition plans
- Engage with developers, real estate brokers, law firms, and government regulators to source new business
- Expand escrow CASA portfolio into new sectors such as Owners Associations and Government-led initiatives
- Enhance relationships with regulators by promoting innovation and transparency in escrow management
- Identify market gaps and propose new escrow product lines
- Collaborate with internal teams to design escrow structures in compliance with regulations
- Oversee governance across onboarding, disbursement, and closure processes
- Ensure coordination between front-line and back-office teams for efficient operations
- Resolve operational challenges, regulator queries, and technical issues promptly
- Review and approve MIS, regulatory reports, and audit responses
Experience & skills
- Bachelor’s degree in Banking, Finance, or related field; MBA preferred
- 10–12 years’ experience in banking, with a minimum of 5 years in escrow or cash management
- Established relationships with UAE regulators such as RERA, DLD, ADM, DARI, and CBUAE
- Proven track record in CASA growth, mandate conversions, and market development
- Strong leadership, regulatory liaison, and operational management skills