Transguard Group
Assistant Operations Manager – Manpower Services
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 30/04/2026
Job overview
Date posted
16/03/2026
Location
Dubai, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
30/04/2026
Job description
The Assistant Operations Manager for Manpower Services at Transguard Group is responsible for supporting the operational management of hospitality and manpower contracts. This role ensures smooth deployment, onboarding, and workforce operations while liaising with clients, internal teams, and staff to deliver efficient service.
Required skills
Staff deployment and workforce management
Time & Attendance oversight
Client relationship management
Team supervision and coordination
Process optimization and workflow management
Operational planning across multiple service lines (Transport, HR, Accommodation)
Conflict resolution and employee relations
Financial oversight of contract operations
Automation and efficiency improvements
Reporting and data management
Proficiency in MS Office and operational systems
Key responsibilities
- Oversee daily deployment of staff to assigned contracts and ensure operational targets are met.
- Monitor and manage monthly Time & Attendance submissions for accuracy and timeliness.
- Act as the primary operational contact for client site teams, addressing queries and resolving issues.
- Develop and maintain strong relationships with clients and employees to support contract growth and workforce satisfaction.
- Coordinate with internal teams including demand planning, billing, payroll, HR, and transport to streamline operations.
- Manage the onboarding process for new recruits, ensuring smooth integration and deployment.
- Identify process inefficiencies and recommend improvements to optimize workflows across service lines.
- Propose and implement automation opportunities to reduce manual data handling.
- Support management in operational planning, reporting, and performance tracking.
- Ensure compliance with company policies, regulatory requirements, and client expectations.
Experience & skills
- 3–4 years’ experience in outsourcing, manpower services, or large-scale workforce management.
- Proficiency in computer systems and reporting tools.
- Fluency in English; additional languages are a plus.
- Conflict resolution and interpersonal skills to manage staff and client relationships.
- UAE driving license.
- Flexibility to work shift times aligned with operational/client requirements.