Job description

The Account Manager – Short Term & Holiday Rentals role at haus & haus in Dubai is a contingent position within the Holiday & Short Term Rentals division of an award-winning real estate agency. The role acts as the primary liaison between the company and landlords, managing all landlord-related queries and concerns while maintaining high service standards and professionalism. The position is responsible for managing a portfolio of up to 100 landlords, developing and sustaining long-term client relationships, and ensuring retention of managed properties year on year. The role includes coordinating and facilitating communication between landlords and internal teams, leading and controlling face-to-face meetings, negotiating additional properties to expand the managed portfolio, and cross-selling services across other departments within the haus & haus group. The role operates in a high-pressure environment within the Dubai short term and holiday rental market and requires a strong understanding of property owners’ core needs, delivering solutions quickly and professionally while supporting business growth, profitability, and client satisfaction.