
The Cigna Group
Billing Associate (Finance Team - Client Invoicing)
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 24/09/2025
Job overview
Date posted
10/08/2025
Location
Riyadh, Saudi Arabia
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
24/09/2025
Job description
The Billing Associate will join the finance team in Riyadh, Saudi Arabia, to ensure timely and accurate invoicing for a client portfolio in accordance with agreed premiums and billing frequencies. Responsibilities include reviewing and setting up new groups for products, premiums, benefits, and enrolment; creating invoices from ERP system data; computing invoice amounts; and raising invoices in vendor systems. The role involves engaging with clients to build relationships, providing education on invoicing processes, ensuring accuracy of billing data, and responding to queries regarding eligibility and billing. The Billing Associate will work closely with the Sales and Client Management teams, provide regular invoice reports, and ensure compliance with market-specific requirements. Additional tasks include maintaining accurate client files, supporting ad hoc departmental requests, and identifying process improvement opportunities. Candidates should ideally have at least 2 years of experience in an office or administration environment, with strong organizational, communication, and attention-to-detail skills.
Required skills
Key responsibilities
- Review and set up new groups for related products, premiums, benefits, and enrolment
- Review and bill clients in line with agreed billing frequency
- Create invoices using ERP system data, compute amounts, and raise invoices in vendor systems
- Engage with clients to build relationships and provide education on invoicing
- Communicate with clients to ensure billing information accuracy
- Respond to client queries regarding eligibility and billing, liaising with Sales and Client Management teams as needed
- Generate and provide reports on invoices
- Ensure compliance with market-specific billing requirements
- Identify potential process improvements and recommend changes to the Team Leader
- Maintain accurate client files, including product details, coverage, and contact information
- Support ad hoc departmental requests
Experience & skills
- At least 2 years of experience in an office or administration environment (preferred)
- Proficiency with ERP systems for invoice creation and data handling
- Numerical accuracy and ability to compute invoice amounts correctly
- Strong attention to detail to ensure accurate billing and client file management
- Excellent written and verbal communication skills for client engagement and internal liaison
- Organizational skills to manage multiple client accounts and maintain accurate records
- Ability to generate reports and analyze billing data
- Process improvement mindset to identify and recommend operational enhancements
- Knowledge of billing cycles, premium structures, and market-specific compliance requirements
- Customer service orientation and ability to resolve client queries effectively