
Amazon
S&OP Program Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 14/02/2026
Job overview
Date posted
31/12/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
14/02/2026
Job description
The S&OP Program Manager role at Q-Express Documents Transport focuses on driving seamless Sales & Operations Planning by acting as a critical bridge between business and operations teams. The position is responsible for enabling effective business planning and execution during both peak and off-peak periods while maximizing customer and seller experience. The role requires leading cross-functional decision-making with senior leadership, implementing robust forecasting processes, and driving scalable, data-driven supply chain solutions. The Program Manager is expected to innovate in constrained environments using frugal approaches, roll out best practices from other geographies or organizations, and minimize end-to-end supply chain losses through automation, tooling, and process optimization. Strong analytical capability, program management discipline, and experience in forecasting, inventory management, and supply chain planning are essential to ensure business growth and operational efficiency.
Required skills
Key responsibilities
- Set up and optimize robust forecasting processes to improve forecast accuracy while minimizing cost and maximizing customer and seller experience
- Support business growth in constrained environments through frugal and innovative supply chain solutions
- Identify, implement, and scale automation tools and technologies to make existing processes scalable and efficient
- Roll out and institutionalize supply chain best practices from other geographies or companies to reduce end-to-end supply chain losses
- Drive data-driven discussions and critical decision-making with cross-functional teams and senior leadership
- Program manage initiatives across business, operations, and technical teams to ensure seamless planning and execution
- Utilize advanced analytical techniques to identify gaps, risks, and improvement opportunities across supply chain operations
- Influence diverse business, operations, and technical stakeholders through structured communication and problem-solving
Experience & skills
- Minimum of 3+ years of program or project management experience
- At least 3+ years of experience working cross-functionally with both technical and non-technical teams
- Minimum of 3+ years of experience defining and implementing process improvement initiatives using data and metrics
- Bachelor’s degree
- Advanced proficiency in Microsoft Excel including Pivot Tables and VLOOKUP
- Working knowledge of SQL for data analysis
- Experience defining program requirements and using metrics to drive operational improvements
- Experience driving end-to-end program delivery and communicating outcomes to senior leadership
- Experience building scalable processes, managing projects, and maintaining schedules
- Experience in stakeholder management across multiple levels of the organization