Job description

The S&OP Program Manager role at Q-Express Documents Transport focuses on driving seamless Sales & Operations Planning by acting as a critical bridge between business and operations teams. The position is responsible for enabling effective business planning and execution during both peak and off-peak periods while maximizing customer and seller experience. The role requires leading cross-functional decision-making with senior leadership, implementing robust forecasting processes, and driving scalable, data-driven supply chain solutions. The Program Manager is expected to innovate in constrained environments using frugal approaches, roll out best practices from other geographies or organizations, and minimize end-to-end supply chain losses through automation, tooling, and process optimization. Strong analytical capability, program management discipline, and experience in forecasting, inventory management, and supply chain planning are essential to ensure business growth and operational efficiency.