Job description

Annual Maintenance Contracts across an assigned territory of elevators and escalators sit at the center of this role, and renewing them before expiry is the first order of business. You engage clients ahead of contract expiry, prepare renewal proposals and negotiate terms to secure timely closure. Third-party elevators, escalators and moving walks outside the AG Elevator install base are also targeted, with market research, site surveys, technical evaluation and proposal submission driving new business. Tenders covering AMC, repair works and modernization projects, whether partial or full upgrades, all fall within scope, requiring document preparation, compliance review, pricing and coordination across internal departments. Payment collection sits alongside sales activity, with invoice acknowledgment, follow up on overdue accounts and support to the finance team all part of the job. Site visits, surveys and technical assessments are coordinated closely with the technical and service teams, keeping customer requirements and site conditions on record. Service issues get resolved collaboratively to protect customer satisfaction and service continuity. Strong relationships with existing and potential clients underpin the retention and growth targets tied to the role.