Novartis
Sales Representative ā Healthcare/Pharma
- Permanent
- Al Ain, United Arab Emirates
- Experience 2 - 5 yrs
Report job as expired
Job expiry date: 21/06/2025
Job overview
Date posted
08/05/2025
Location
Al Ain, United Arab Emirates
Salary
AED Undisclosed per month
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
21/06/2025
Job description
The Sales Representative is a key driver of customer interactions and sales performance in the field of heart failure. This role focuses on delivering a customer experience that drives growth through ethical and compliant engagement. Responsibilities include identifying high-potential customers, engaging in value-based conversations, personalizing customer engagement journeys, and collaborating cross-functionally to address customer needs. The role emphasizes integrity, transparency, and building long-term trust-based relationships with healthcare professionals to enhance patient care.
Required skills
Key responsibilities
- Identify and prioritize high-potential customers through data analysis.
- Drive sales performance through orchestrated customer experiences.
- Engage in value-based conversations to understand customer challenges and needs.
- Personalize customer engagement journeys using multi-channel strategies.
- Build and maintain long-term relationships with HCPs and key influencers.
- Deliver customer-centric experiences beyond clinical product differentiation.
- Develop and apply deep customer insights to refine engagement strategies.
- Follow up on customer feedback and implement actionable solutions.
- Leverage data to adjust territory and account plans dynamically.
- Share insights with internal teams to shape campaigns and interaction plans.
- Collaborate with cross-functional teams to develop patient-centric solutions.
- Act as a trusted advisor and ethical partner to healthcare professionals.
- Live and promote the Novartis Code of Ethics and Values and Behaviors.
Experience & skills
- Established network with target customer groups preferred.
- Sales experience in healthcare, pharmaceuticals, or a related industry.
- Skills in account management and commercial excellence.
- Strong communication, influencing, and negotiation skills.
- Ability to gain customer insights and manage cross-functional coordination.
- Understanding of compliance and healthcare sector regulations.
- Fluency in English.
- Commitment to ethical standards and transparency in engagements.
