Panda
Head of Sales Development & Commercial (E-Commerce Grocery – Panda Retail)
- Permanent
- Jeddah, Saudi Arabia
- Experience 5 - 10 yrs
Job expiry date: 08/04/2026
Job overview
Date posted
22/02/2026
Location
Jeddah, Saudi Arabia
Salary
SAR 30,000 - 40,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior Manager
Qualification
Bachelors degree
Expiration date
08/04/2026
Job description
The Head of Sales Development & Commercial for E-Commerce Grocery at Panda Retail in Jeddah, Saudi Arabia, is responsible for driving the sales strategy, commercial growth, and business development efforts for the online grocery division. This senior leadership role focuses on expanding market share, increasing online sales, and enhancing the customer experience through effective sales tactics, promotions, and partnerships. The position oversees commercial planning including assortment strategies, pricing strategies, e-catalogues, promotions, and sales forecasting to achieve revenue targets and maximize profitability. The role also involves analyzing market trends, competitor activity, and customer behavior to identify growth opportunities and develop strategies for capturing new market segments. Key responsibilities include managing vendor relationships, optimizing product mix with category managers, enhancing online conversion rates, collaborating with marketing, operations, logistics, and IT teams, and leading promotional campaigns. Additionally, the role entails building and leading a high-performing sales and commercial team that generates additional income through supplier partnerships while driving overall e-commerce business objectives.
Required skills
Key responsibilities
- Develop and implement a comprehensive sales strategy to drive revenue growth, customer acquisition, and retention within the e-commerce grocery division.
- Lead commercial planning including assortment strategies, pricing, e-catalogues, promotions, and sales forecasting to meet revenue and profitability targets.
- Analyze market trends, customer behavior, and competitor activities to identify growth opportunities and capture new market segments.
- Manage key vendor and supplier relationships to secure competitive pricing, exclusive deals, and promotional opportunities aligned with business strategy.
- Track, analyze, and report on sales performance and KPIs, ensuring revenue, customer acquisition, and retention targets are achieved.
- Collaborate with category managers and product teams to optimize the product mix, ensuring availability of products to meet customer demand and enhance sales.
- Work with marketing and UX/UI teams to improve online customer experience, conversion rates, basket size, and repeat purchases.
- Partner with operations, logistics, marketing, and IT teams to ensure seamless integration of sales activities with overall business operations and customer satisfaction.
- Design, execute, and evaluate promotional campaigns to drive traffic, conversions, and increase average order value.
- Build, lead, and develop a high-performing sales and commercial team, fostering a culture of revenue generation and supplier collaboration for e-commerce growth.
Experience & skills
- Develop and implement a comprehensive sales strategy to drive revenue growth, customer acquisition, and retention within the e-commerce grocery division.
- Lead commercial planning including assortment strategies, pricing, e-catalogues, promotions, and sales forecasting to meet revenue and profitability targets.
- Analyze market trends, customer behavior, and competitor activities to identify growth opportunities and capture new market segments.
- Manage key vendor and supplier relationships to secure competitive pricing, exclusive deals, and promotional opportunities aligned with business strategy.
- Track, analyze, and report on sales performance and KPIs, ensuring revenue, customer acquisition, and retention targets are achieved.
- Collaborate with category managers and product teams to optimize the product mix, ensuring availability of products to meet customer demand and enhance sales.
- Work with marketing and UX/UI teams to improve online customer experience, conversion rates, basket size, and repeat purchases.
- Partner with operations, logistics, marketing, and IT teams to ensure seamless integration of sales activities with overall business operations and customer satisfaction.
- Design, execute, and evaluate promotional campaigns to drive traffic, conversions, and increase average order value.
- Build, lead, and develop a high-performing sales and commercial team, fostering a culture of revenue generation and supplier collaboration for e-commerce growth.