John Crane
Turbomachinery Service Engineer
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job expiry date: 14/10/2026
Job overview
Date posted
30/08/2026
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Job description
In this role you will provide service and site assistance on John Crane Turbomachinery products, supporting compressor manufacturers and end user customers as part of the Global Turbomachinery team. You will support the company's drive to expand its portfolio of Services and Products in the Turbomachinery market in accordance with corporate objectives, strategy, and plans. You will perform onsite Dry Gas Seal removal, strip, inspection, rebuild, and installation into turbo compressors, and you are responsible for identifying and assisting customers with upgrades of all Turbomachinery products. Your responsibilities include understanding and reporting on the commercial opportunities of each customer site visited through site surveys, the commercial opportunity sheet, and customer interaction, and providing training to customers on gas seal and system related subjects. You will troubleshoot all Turbomachinery products, with the role including extensive levels of travel, sometimes to remote areas both onshore and offshore and outside the region if required. You are responsible for executing and supervising mechanical works at customer sites, mainly on turbomachinery equipment, and creating comprehensive customer reports outlining site activities, observations, recommendations, and actions, with handover certificates and completed check sheets mandatory. You will perform mechanical duties involved with disassembly, inspection, maintenance, repair, modification, and reassembly for turbo compressors and related equipment to OEM quality standards, and you are responsible for carrying out assembly preparation for upcoming service assignments, including identifying spare parts requirements and special tools. In this role you will determine assembly procedures on site in accordance with specified work documents, acting as the technical contact person for less qualified employees and coaching service technicians on planning, maintenance, and commissioning.
Required skills
Key responsibilities
- Perform onsite Dry Gas Seal removal, strip, inspection, rebuild, and installation into turbo compressors
- Identify and assist customers with upgrades of all Turbomachinery products
- Understand and report upon the commercial opportunities of each customer site visited through site surveys, the commercial opportunity sheet, and customer interaction
- Provide training to customers on gas seal and system related subjects
- Troubleshoot all Turbomachinery products
- Travel extensively, sometimes to remote areas both onshore and offshore and outside the region if required
- Execute and supervise mechanical works at customer sites, mainly on turbomachinery equipment
- Create comprehensive customer reports outlining site activities including observations, recommendations, and actions, with mandatory handover certificates and check sheets
- Perform mechanical duties involved with disassembly, inspection, maintenance, repair, modification, and reassembly for turbo compressors and related equipment to OEM quality standards
- Carry out assembly preparation for upcoming service assignments, including identifying spare parts requirements, special tools, and checking commissioned spare parts for completeness, allocation, and correctness
- Determine assembly procedures on site in accordance with specified work documents
- Act as technical contact person within the group for employees with lower qualification and coach service technicians on planning, maintenance, and commissioning activities
- Work on and offshore as required
- Define, create, and implement technical and/or business reports
- Travel globally as required
Experience & skills
- Show extensive, proven, and traceable gas seal field service installation experience, reflecting the specialised, hands-on nature of this Turbomachinery-focused role
- Demonstrate operational gas seal inspection and build hands-on experience, since the role's core scope is Dry Gas Seal removal, strip, inspection, rebuild, and installation
- Be capable of reading general assembly drawings, which is essential for correctly determining assembly procedures on site in accordance with specified work documents
- Hold a full driving license and be capable of driving overseas, given the role's extensive travel requirements to customer sites across different regions
- Demonstrate the ability to deal with very challenging situations in a calm and credible manner, reflecting the pressure of working directly at customer sites on critical rotating equipment
- Show experience with endoscopic inspections and techniques, a specific technical skill relevant to inspecting internal components of turbo compressors without full disassembly
- Practical experience with laser alignment is a plus, supporting the precision required in turbomachinery installation and maintenance work
- Be able to carry out alignment using dial gauge indicators, a core technical competency for ensuring correct mechanical fit and function during reassembly
- Bring 5 or more years of related experience in the field of centrifugal compressors, reflecting the seniority and specialised equipment knowledge expected for this role
- Demonstrate working knowledge of John Crane Turbomachinery products, including Couplings, Systems, and Filtration, since the role supports the company's broader Turbomachinery product portfolio beyond just gas seals
- Show proven capability in training and mentoring new and existing engineers, reflecting the role's expectation to act as a technical contact person and coach less experienced service technicians
- Demonstrate the ability to define, create, and implement a technical and/or business report, given the mandatory requirement to produce comprehensive customer reports with observations, recommendations, and actions after each site visit
- Be able to travel globally, since this role extends beyond regional travel to potentially working outside the region as business needs require