Job description

The Digital Cloud Solution Architect (DCSA) within Digital Sales and Solutions (Discipline: Digital Cloud Solution Architecture; Role type: Individual Contributor; Employment type: Full-Time; Work site: 3 days/week in-office; Travel: 0–25%) operates in Microsoft’s Small Medium Enterprises and Channel (SME&C) organization, a high-growth, AI-powered global sales team focused on customer success and partner-led adoption. The DCSA serves as the central technical point of contact for a strategic set of customers across business, education, or government, shaping customer relationships and driving cloud and enterprise consumption on Microsoft Azure. Responsibilities span leading and managing engagements to achieve revenue and consumption targets; leveraging best practices to guide customer strategy and future growth; expanding, retaining, and optimizing Azure consumption through analyses of customer usage versus needs; providing guidance and recommendations that cultivate customer affinity with Microsoft programs/solutions; applying technical knowledge and customer insights to create a roadmap and architect solutions that ensure technical viability and successful deployments; orchestrating key resources and infusing core infrastructure technologies; running Architectural Design Session(s) to build implementation plans aligned to customer business goals and technical environments; collaborating and orchestrating with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure; and accurately managing customer progress in CRM to forecast, assess risk, and identify exceptional performance plans in weekly deal and pipeline reviews. The role aligns to Microsoft’s mission and values (respect, integrity, accountability) and operates in a diverse, inclusive, digital-first culture. Preference will be given to Saudi citizens, and fluency in Arabic and English is required. Benefits/perks may include industry-leading healthcare, educational resources, discounts on products and services, savings and investments, maternity and paternity leave, generous time away, giving programs, and opportunities to network and connect.