Bupa Arabia
Medical Director, Integrated Care Center
- Permanent
- Riyadh, Saudi Arabia
- Experience 10 - 15 yrs
Job expiry date: 03/12/2026
Job overview
Date posted
19/10/2026
Location
Riyadh, Saudi Arabia
Salary
Undisclosed
Compensation
Comprehensive package
Experience
10 - 15 yrs
Seniority
Director
Qualification
Bachelors degree
Expiration date
03/12/2026
Job description
Clinical services at Bupa Arabia's Integrated Care Center (ICC) in Riyadh need a single clinical leader, and this Medical Director is accountable for quality, safety and patient-centred care across the centre. About 40% of the role is hands-on clinical work, with consultations, diagnosis and treatment delivered within your specialty. Clinical governance meetings, medical committees, credentialing and privileging all sit with you. MOH regulations and CBAHI standards shape the centre's policies, and accreditation preparation is led together with the Medical Quality team. Patient safety improves through close tracking of clinical KPIs, IPSG implementation and root cause analysis of adverse events and near misses. Physician recruitment, appraisals, scheduling, training needs and disciplinary matters fall under your management. Day-to-day operations need smooth patient flow, shorter waits and adherence to care pathways and referral protocols. Strategy and growth also figure in the role, from new clinical services to relationships with MOH and reporting outcomes to senior management. Candidates need a degree in medicine and surgery, experience leading multi-specialty ambulatory care, clinical governance and CBAHI or JCI accreditation, fluent Arabic and English, and Saudi nationality.
Required skills
Key responsibilities
- Provide overall clinical leadership for ICC clinical services and medical operations
- Enforce clinical policies, protocols and standards of care
- Lead clinical governance meetings and medical committee activities
- Oversee credentialing and privileging for all medical staff
- Ensure compliance with MOH regulations and CBAHI accreditation standards
- Direct CBAHI accreditation preparation and audits with the Medical Quality team
- Update policies in line with CBAHI chapter standards
- Respond to regulatory authority inquiries and inspection findings
- Maintain accurate medical records and documentation standards
- Monitor clinical KPIs and quality indicators
- Run root cause analysis for adverse events and near misses
- Implement evidence-based clinical improvement initiatives
- Champion a culture of patient safety across all care teams
- Supervise IPSG implementation and monitoring
- Recruit, onboard and retain physicians for the centre
- Appraise physician performance and competency regularly
- Schedule physicians and balance workload
- Identify training needs for medical staff
- Handle medical staff disciplinary matters in line with HR policy
- Manage day-to-day clinical operations across the ICC
- Improve patient flow and reduce waiting times with patient experience and service teams
- Audit adherence to clinical care pathways and referral protocols
- Contribute to the ICC's strategic vision and business planning
- Represent the ICC in senior leadership discussions
- Build relationships with MOH and other external entities
- Propose new clinical services and program expansion
- Report clinical performance outcomes to senior management
Experience & skills
- Hold a bachelor's degree in Medicine and Surgery
- Be a Saudi national
- Demonstrate experience managing multi-specialty ambulatory care settings
- Show experience in clinical governance, quality improvement and patient safety programs
- Bring experience leading CBAHI, JCI or equivalent accreditation processes
- Understand MOH regulatory frameworks, healthcare policies and licensing requirements
- Apply sound clinical judgement, risk management and ethical practice
- Communicate fluently in Arabic and English
- Use computer systems confidently for clinical and management work