Job description

The Senior Software Tester (ERP & CRM) in the banking domain is responsible for ensuring the quality, reliability, and compliance of ERP and CRM banking systems. The role requires analyzing business and functional requirements, designing and executing comprehensive test cases, and validating end-to-end banking workflows including loans, accounts, payments, and CRM customer journeys. The tester performs functional, system, integration, regression, and UAT testing, identifies and tracks defects using tools such as JIRA and HP ALM, ensures data accuracy and system integrity, and maintains compliance with banking regulations. The position involves close collaboration with business users, developers, and project managers, supporting UAT and post-production validation, and preparing detailed test reports and closure documents. Hands-on experience with ERP (Finance, GL, AP, AR) and CRM (customer onboarding, servicing, complaints, sales) systems is required, along with strong understanding of banking business processes, Agile and Waterfall methodologies, and SQL for data validation. This role directly impacts system quality, regulatory compliance, and operational efficiency within financial institutions.