Job description

The Reliability Maintenance Engineering Supervisor role at Amazon Operations is responsible for maintaining and optimizing technologies within the Global Amazon Warehouse and Delivery Network to ensure high levels of equipment availability, reliability, and operational efficiency. The role focuses on ensuring safety compliance with Amazon safety standards and regulations while driving preventive maintenance activities to a high standard. The position supports Amazon’s customer-centric operations, ensuring seamless delivery performance from order placement to final delivery. The supervisor is responsible for monitoring daily shift reports, analyzing operational data, managing spare parts inventory, and ensuring continuous improvement of maintenance processes. The role includes overseeing cycle counts, stock health reviews, stockout tracking, and performing data analysis using reports and dashboards to identify operational gaps. The Reliability Maintenance Engineering Supervisor assigns work orders to shifts, tracks inventory discrepancies, and ensures availability of critical spare parts. The role also involves performing regular spare parts surveys, identifying gaps, and communicating requirements to line management. The position requires monitoring and responding to maintenance-related customer requests through trouble ticketing systems while maintaining a customer-obsessed approach. The supervisor plans and observes annual maintenance contract vendor activities and prepares shift handovers for operational continuity. The role ensures high equipment uptime, supports facilities management functions, and contributes to continuous improvement initiatives in warehouse and delivery operations.