Job description

Al Batinah, Musandam and Al Buraimi make up the BMB sector this Account Manager role covers, with revenue growth, subscription growth and customer satisfaction all sitting under one remit. You develop and manage business relationships with BMB sector accounts to hit sales targets, while keeping an eye on market opportunities and competitive dynamics across enterprise business trends. Customer needs get addressed directly to maintain high levels of satisfaction, and upselling and cross-selling products and services to existing clients helps maximize revenue along the way. Tailored product and service offerings get built around specific customer needs rather than a one size fits all approach. Internal teams, including technical and service delivery, get coordinated with to ensure solutions land on time. Revenue targets and the department's operating budget both fall under this role's accountability. Direction and support go out to team members here too, building talent and encouraging high performance across the group. Performance metrics get tracked and reported consistently, and customer needs and market trends get communicated back to marketing and product development teams. Strategic sales initiatives round out the role, contributing to long-term organizational objectives.