Job description

CRM & Revenue Operations Systems Administrator responsible for technical operation, configuration, integration, and optimization of the Go-to-Market (GTM) technology ecosystem within an Enterprise AI environment focused on Financial Crime Prevention and Enterprise Knowledge Intelligence. The role ensures seamless integrations, workflow automation, and data integrity across CRM platforms, sales engagement tools, marketing automation systems, customer intelligence platforms, data enrichment tools, and analytics platforms. The position requires administering systems such as Salesforce, PSA tools, commission calculation platforms, Tableau, and related GTM technologies to maintain governance standards, user access policies, and scalable operational processes. The role involves designing API-based integrations, managing data synchronization logic, performing data mapping, and troubleshooting cross-platform sync issues to eliminate manual data entry and improve operational efficiency. Responsibilities include serving as technical escalation point for system issues, performing root-cause analysis, collaborating with vendors, maintaining system documentation, supporting audits, and ensuring compliance with GDPR, SOC2, and company security standards. The role also supports reporting and analytics by maintaining clean datasets, configuring reporting tables, and enabling BI integrations while delivering scalable processes for revenue growth, forecasting, and operational efficiency across sales, marketing, customer success, and revenue operations teams.