Key responsibilities

• Acquire NTB high-value clients and enhance existing high-value relationships to increase liability book and revenue.
• Engage with clients to understand and improve their banking services.
• Cross sell and upsell bank’s products and services to maximize revenue.
• Negotiate pricing of GM and Cash products as per customer needs.
• Establish and maintain a working rapport with customers to identify their financial needs.
• Provide clients with timely information on products and benefits.
• Source new business and follow up on sales leads within target market segments.
• Plan client visits to introduce GTB and GM partners.
• Coordinate with product managers on promoting bank’s products.
• Update KYC records in a timely manner.
• Prepare and analyze Credit Applications (CA) for approvals and renewals.
• Recognize early warning signals of unsatisfactory account conduct and pursue overdue loan collection.
• Proactively manage assigned portfolio risk by ensuring timely renewal of accounts.
• Ensure compliance with internal policies, procedures, and regulatory requirements.
• Cooperate with audit and risk management teams to address gaps and respond to reports.
• Monitor and mitigate money laundering activities.
• Ensure effective utilization of limits to maximize profitability.
• Regularly monitor MIS reports for FX and Trade revenues.
• Maintain high-quality customer service standards and coordinate with service units for client satisfaction.