Job description

The Senior Manager - Quality Assurance is responsible for leading QA operations at Julphar's ST and NST Plants, ensuring audit readiness and full compliance with cGMP standards. The role includes managing IPC teams and sampling operations, overseeing deviation and CAPA management, and investigating market complaints and out-of-specification (OOS) results. The incumbent will provide impact assessments for change controls, ensure quality incidents are handled per Julphar QMS and regulatory requirements, and coordinate quality improvement initiatives across departments. The role also involves KPI reporting, embedding a quality mindset in operational environments, mentoring successors, and training cross-functional teams to uphold product and process knowledge. The ideal candidate possesses extensive knowledge of pharmaceutical quality systems such as Agile, TrackWise, and Amplelogic, along with strong leadership, decision-making, and risk assessment capabilities.