Job description

The Business & Technology Delivery Senior Analyst at Accenture Technology plays a pivotal role in supporting and delivering technology-led transformation programs for telecommunications clients. Working within the Communications, Media, and Technology (CMT) division, this position focuses on designing and implementing solutions across Business Support Systems (BSS), Operations Support Systems (OSS), and digital platforms. The role involves collaborating closely with client stakeholders to assess business requirements, translate them into technical solutions, and ensure seamless delivery through modern methodologies such as Agile and DevOps. The Senior Analyst contributes to solution architecture, integration frameworks, and process optimization while helping clients adopt innovative cloud and API-based technologies. This position requires a deep understanding of Telco business processes, including order management, billing, customer relationship management (CRM), and network operations. The role also involves developing technology roadmaps, facilitating workshops, and staying informed of emerging industry trends such as 5G, digital customer experience, and cloud-native systems. Accenture offers a collaborative environment where innovation meets execution, supported by continuous coaching, transparent career progression, flexible working arrangements, and exposure to cutting-edge digital tools and platforms. The successful candidate will operate in a fast-paced consulting environment, engaging cross-functional teams and contributing to large-scale transformation initiatives that drive operational efficiency and digital growth across telecom enterprises.