Job description

The Head of Liv Governance at Emirates NBD supports the Group Head of Retail Banking and Wealth Management (RBWM) Governance to maintain the properness of Liv, the lifestyle digital bank, ensuring it operates within legal and ethical boundaries while delivering best-in-class service to a digital clientele. The role aligns Liv’s business and support teams to the overall RBWM governance framework; oversees client due diligence processes including AML and KYC procedures; provides regular governance reporting to senior management; identifies, assesses, and mitigates digital and regulatory risks associated with Liv; coordinates internal and external audits to ensure efficient execution and timely remediation of findings; maintains regulatory and legal awareness with a focus on rules impacting digital banking; reviews and updates Liv policies and procedures in close coordination with Group Compliance, GOPS, and Group Risk to ensure agreement with industry regulations and best practices; manages a governance team covering multiple control disciplines; and supports RBWM management in promoting ethical standards and conduct. The position requires a graduate background with strong understanding of local regulations and current developments, a minimum of 13+ years’ professional banking experience with exposure to Digital Banking, Operations, and Compliance, at least 6–7 years in Digital Banking Governance/Compliance management, familiarity with the full range of banking products and services, desirable qualifications such as ACAMS, deep knowledge of policy, procedures, standards, and local/international regulations including legislation for the prevention of money laundering, and the demonstrated ability to lead the unit.