Cognizant
Eagle - BI Solutions & Support
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
Job overview
Date posted
11/07/2025
Location
Dubai, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
25/08/2025
Job description
Cognizant is seeking a BI Solutions & Support specialist focused on MicroStrategy. The role involves analyzing business requirements, designing BI dashboards, providing tiered support, managing software deployments, and coordinating authentication and DR configurations. The position demands extensive MicroStrategy experience, strong data analysis skills, and the ability to work cross-functionally with end users and support teams. Cognizant offers an impactful work environment with career mobility, inclusive culture, and competitive total rewards.
Required skills
MicroStrategy development
MicroStrategy administration
dashboard design
report development
BI concepts
data modeling
data warehousing
SQL
Oracle
SQL Server
MicroStrategy Library
Collaboration Server
DR configurations
IMS authentication
enterprise security models
issue remediation
data investigation
documentation
technical support
Key responsibilities
- Analyze business requirements and translate them into BI solutions
- Design and develop dashboards and reports to extend existing BI capabilities
- Create and maintain documentation
- Provide Level 1 & 2 support, escalate Level 3 issues
- Recreate and investigate issues in lower environments
- Perform data investigations and issue remediation
- Develop fixes related to BI and data issues
- Update documentation and interact with end users for support and knowledge sharing
- Deploy and configure MSTR Library and Collaboration Server across regions
- Finalize and test Disaster Recovery (DR) configurations
- Implement authentication changes (IMS)
- Handle ad-hoc requests and queries
Experience & skills
- Bachelor's degree in Computer Science, Information Systems, or a related field (Master’s is a plus)
- 7+ years of hands-on experience with MicroStrategy development and administration
- Strong understanding of BI concepts, data modeling, and data warehousing
- Proficiency in SQL and experience with relational databases (e.g., Oracle, SQL Server)
- Experience with MicroStrategy Library, Collaboration Server, and DR configurations
- Familiarity with authentication systems (IMS) and enterprise security models
- Excellent problem-solving and analytical skills for issue investigation and remediation
- Strong communication skills for end-user interaction and knowledge transfer
- Ability to work independently and collaboratively in a fast-paced environment
