Job description

The Sales Manager at Kempinski Al Othman Hotel in Al Khobar, Saudi Arabia is responsible for achieving hotel revenue targets by optimizing revenues from an assigned account base while prospecting and acquiring new clients in designated markets. The role focuses on key account management, maintaining and expanding client relationships, and increasing the hotel’s fair market share relative to competitors. The Sales Manager actively monitors market trends, competitor activity, and client needs to adjust sales strategies and achieve performance goals. Responsibilities include conducting site inspections, preparing and negotiating client contracts, adhering to corporate Standard Operating Procedures (SOPs), and ensuring the optimum yielding of room rates and services. The position requires meticulous knowledge of hotel services, competitor offerings, and relevant facts and figures, with an emphasis on maximizing revenue from all market segments, which may include European markets or other assigned territories. The Sales Manager supports the Director of Sales or Director of Sales & Marketing in defining annual sales action plans, contributing forecasts and statistics for budget preparation, executing sales initiatives within cost budgets, documenting all actions in SFA systems, and maintaining the OPERA contact database. The role also involves cross-selling services across other Kempinski hotels, participating in trade shows, workshops, and sales blitzes, and actively contributing to the Duty Manager rota. Additionally, the Sales Manager ensures strict adherence to hotel policies on fire, hygiene, health, and safety, immediately reporting and rectifying potential hazards, and aligning daily operations with Kempinski’s high standards of European-style luxury hospitality.