
Chalhoub Group
Specialist – E-tailers & E-commerce (Marketplaces)
- Permanent
- Riyadh, Saudi Arabia
- Experience 2 - 5 yrs
Job expiry date: 29/01/2026
Job overview
Date posted
15/12/2025
Location
Riyadh, Saudi Arabia
Salary
SAR 15,000 - 20,000 per month
Compensation
Job description
The role operates within Chalhoub Group, a hybrid luxury retailer in the Middle East with over seven decades of experience, managing a portfolio of owned brands and distribution and marketing for more than 400 international luxury names across fashion, beauty, jewellery, watches, eyewear, and art de vivre. The Specialist – E-tailers & E-commerce (Marketplaces) is responsible for owning and driving the marketplace e-commerce business in alignment with Dyson’s vision and mission, with full accountability for short- and long-term strategy, P&L, objectives, yearly strategic planning, and annual budgeting. The position involves close collaboration with Finance for sales forecasting and securing General Manager approval, implementing goals, policies, procedures, and standards to improve efficiency, and ensuring consistent brand purpose across all partner platforms. The role focuses on business development through scouting and evaluating new and emerging marketplaces, leading expansion discussions, negotiating commercial conditions including margins, animations, and exclusive deals, and securing alignment with brand General Managers and brand owners. It requires deep understanding of P&L cost drivers to deliver profitability, continuous monitoring of partner platforms to ensure content marketing adherence to brand standards, pricing alignment, optimized performance marketing and visual merchandising standards, and close coordination with the eCommerce Manager to test and evaluate marketplace user experience across technical structure, design, content, navigation, branding, performance, and functionality. The role demands rigorous performance management through partner reporting, analysis of web metrics, category performance, turnover, top- and worst-performing categories, and detailed management of e-commerce KPIs such as click through rate, conversion, spend, consumer path to purchase, consumer online searches, and creative analysis, enabling informed decisions on purchase order negotiations including SKU approval, quantities, and sizes.
Required skills
Key responsibilities
- Create and maintain yearly strategic plans and annual budgets in line with Dyson’s vision and mission while monitoring implementation to ensure consistent brand purpose
- Own short- and long-term marketplace e-commerce strategy, P&L, and objectives, lead sales forecasting with the Finance team, and secure General Manager approval
- Develop and implement goals, objectives, policies, procedures, and standards to improve operational efficiency
- Scout and evaluate new and emerging e-commerce marketplaces that attract relevant traffic
- Lead expansion discussions and strategic meetings with e-commerce partners to negotiate commercial conditions including margins, animations, and exclusive deals, securing buy-in from brand General Managers and brand owners
- Deliver underlying profitability by understanding and managing key P&L cost drivers
- Monitor partner platforms to ensure compliance with content marketing standards, pricing alignment, performance marketing execution, and visual merchandising standards
- Liaise with the eCommerce Manager to test and assess marketplace user experience, identifying issues related to technical structure, design, content, navigation, branding, performance, and functionality
- Collect and review performance reports from partners, analyze web metrics, and execute action plans to improve category performance and turnover
- Analyze top-performing and underperforming categories to inform strategic and commercial decisions
- Manage and analyze e-commerce KPIs including click through rate, conversion, spend, consumer path to purchase, consumer online searches, and creative analysis
- Negotiate and approve purchase orders with partners’ buying teams, including decisions on SKUs, quantities, and sizes
Experience & skills
- Demonstrate proven experience of 4+ years managing key e-commerce partners
- Apply strong commercial and analytical capability to drive sell-in and sell-out performance
- Show experience in brand positioning and account management within the tech industry as a preferred background
- Operate fluently in both English and Arabic
- Function effectively in a fast-paced environment with a proactive and detail-oriented approach