Job description

The Project Manager (Software Development and Service Operations) at Thales in Riyadh, Saudi Arabia operates within the Platforms Services & Delivery team, ensuring successful project completion aligned with customer requirements, timelines, quality specifications, and profitability objectives. The role involves managing end-to-end project lifecycle management, including project planning, execution, monitoring, and closure while maintaining the Project Execution baseline validated with the support of the SEM and approved by the Supervisory Authority. The Project Manager is responsible for delivering cost-effective, operationally efficient solutions while ensuring high levels of customer satisfaction and contributing to business growth. The position requires expertise in project management methodologies such as PMP and PRINCE2 Practitioner, along with strong use of Microsoft Project for project planning, monitoring, and reporting dashboards. Responsibilities include managing project risks, implementing change management processes, handling change requests, and leading bug review management to prioritize issue resolution based on customer requirements. The role involves financial management including cost management and revenue tracking, stakeholder management across Solution Manager, Project Delivery team, Technical Leaders, and Support & Maintenance team, and ensuring effective communication throughout the project lifecycle. The Project Manager also leads key governance activities such as Project Kick-off meetings, Project Reviews, Closure Reviews, Lessons Learned documentation, and maintaining a log document for chronological tracking of project events to support future claims. Additionally, the role includes preparing executive-level reporting dashboards for Senior Management (Supervisory Authority) to provide visibility on progress, risks, and forecasts. The position requires experience in software development or service operations industry, along with the ability to manage scope and requirements, build and monitor project plans, manage customer relationships, and oversee project costs in a dynamic, fast-paced environment within sectors including aerospace, transportation, defence, security, and space.