Job description

Senior Solution Sales Executive - Customer Experience (CX) role at SAP responsible for driving adoption of SAP Customer Experience (CX) solutions across named existing and prospective accounts in the Middle East region. The role focuses on enabling customers to transform customer engagement by delivering connected and intelligent experiences across marketing, sales, service, commerce, and customer data domains. The position involves managing quota-carrying responsibilities, leading strategic sales cycles, and influencing customer requirements while aligning them with SAP Customer Experience capabilities and solution roadmaps. The Senior Solution Sales Executive builds long-term relationships with customer stakeholders across multiple lines of business, develops strategic concepts to support sustainable customer success, and collaborates with cross-functional SAP teams to deliver value realization and post-sale adoption. The role includes pipeline management, deal progression tracking, and providing regular updates on customer engagements. The position requires experience in solution sales within Customer Experience, CRM, digital engagement, or enterprise software environments, along with strong understanding of enterprise platforms including cloud technologies, ERP, database, analytics, and experience management solutions. The role also requires engagement with SAP experts, supporting customer transformation initiatives, and driving business outcomes through enterprise software adoption. The position operates within SAP’s cloud-based enterprise application ecosystem supporting technologies across database, analytics, intelligent technologies, ERP, and experience management platforms.