Job description

The Senior Services Account Executive is responsible for selling and executing a portfolio of ServiceNow service offerings aimed at driving successful product adoption and realizing customer business outcomes. This includes product implementation services, training, and success services. The role requires integrating AI into work processes, leveraging AI-powered tools, automating workflows, analyzing AI-driven insights, and advising customers on AI's impact. The Executive operates as a trusted advisor to account teams and customers, manages end-to-end services sales strategy and pipeline, collaborates with software sales teams and delivery partners, engages with executives and CxOs, leads solutioning, scoping, and proposal development, and executes value-based selling methodology. This role supports the Customer Excellence Group and is part of a quota-carrying position with the responsibility for creating and executing Services sales opportunities across the assigned territory.