
Emirates NBD
Relationship Manager, Emerging Affluent
- Permanent
- Abu Dhabi, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 14/11/2026
Job overview
Date posted
30/09/2026
Location
Abu Dhabi, United Arab Emirates
Salary
Undisclosed
Compensation
Comprehensive package
Experience
2 - 5 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
14/11/2026
Job description
Salaried individuals within a defined salary band form the Emerging Affluent portfolio this Relationship Manager looks after for Emirates NBD Priority Banking in Abu Dhabi. Relationships are mostly virtual, starting with client profiling and extending to Forex, Liabilities and Asset needs. Daily customer contact keeps every client in the portfolio supported, and service quality shows up directly in CSAT scores. Financial targets come from selling and cross-selling bank products, growing assets, generating wealth referrals and closing Forex transactions. KYC procedures, operational risk policies and sales processes must be followed in every interaction. Mandatory training and certifications need completing on time. Retention depends on resolving service quality and operational concerns quickly. Candidates hold a University Degree in Business or Finance and bring 1 to 3 years in a sales role within financial services or banking. Exposure to Retail and Wealth Management helps, and the position is open to UAE Nationals.
Required skills
Key responsibilities
- Build and sustain virtual relationships with Emerging Affluent clients
- Profile clients and address their Forex, Liabilities and Asset requirements
- Achieve financial targets through selling and cross-selling bank products
- Grow portfolio assets and generate and close wealth referrals and Forex transactions
- Maintain and monitor daily customer contact so all portfolio clients receive support
- Resolve service quality and operational concerns to retain clients
- Deliver exceptional service that lifts CSAT scores across the portfolio
- Adhere to operational risk policies, sales processes, regulations and KYC procedures
- Complete mandatory training and certifications on time
Experience & skills
- Qualify as a UAE National
- Hold a University Degree in Business or Finance
- Bring 1 to 3 years of experience in a sales role within Financial services or Banking
- Demonstrate experience across banking areas such as Retail and Wealth Management
- Understand KYC, operational risk and sales compliance requirements
- Manage client relationships effectively through virtual channels