Jazeera Airways
IT Support Specialist
- Permanent
- Al Kuwait City, Kuwait
- Experience 5 - 10 yrs
Job expiry date: 24/04/2026
Job overview
Date posted
10/03/2026
Location
Al Kuwait City, Kuwait
Salary
Undisclosed
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
24/04/2026
Job description
The IT Support Specialist at Jazeera Airways is responsible for all aspects of network administration and IT support across servers, desktop systems, security systems, communications, office systems, and hardware/software. This role includes first-level support for outsourced applications, coordination with service providers, and ensuring smooth IT operations for the airlineās network, remote offices, and airport systems.
Required skills
network administration and monitoring
server management (Windows servers)
desktop systems support
security systems management
communications and office systems support
hardware/software rollout and deployment
VPN, firewalls, networked printers, UPS, CCTV administration
user account management and email systems administration
troubleshooting outsourced applications
vendor coordination for IT support
remote office IT support
CCTV system installation and support
PBX systems setup
Windows desktop products support
network infrastructure planning and implementation
multi-tasking in operationally-driven IT environments
Key responsibilities
- Handle all matters related to Jazeera Terminal enterprise network including monitoring, management, maintenance, and configuration.
- Perform network administration including backup, security management, user account management, email systems, web servers, internet access, and office systems support.
- Support server, network, and desktop hardware, software, and applications.
- Roll out hardware and software to ensure optimal deployment of resources.
- Plan, implement, and support the network and computing infrastructure.
- Provide IT support for remote station offices and airport systems including check-in, immigration, customs, and security.
- Install, manage, and support CCTV systems.
- Provide application-level support and coordinate with vendors to resolve user issues.
- Perform additional IT-related tasks as required by operational objectives.
Experience & skills
- Bachelorās Degree or High Diploma in Computer Science or equivalent.
- Minimum 5 years of experience in technical support, with at least 2 years in system and network administration.
- Strong knowledge of Windows servers and desktop products.
- Ability to administer a 200+ node network including firewalls, VPNs, networked printers, photocopiers, UPS, and CCTV.
- Experience in setting up remote access and PBX systems.
- Ability to provide application support and coordinate with external vendors.
- Excellent communication skills in English.
- Valid Kuwaiti driving license.
- Willingness to work flexible schedules as per operational needs.