Job description

The Operations Executive for Amazon Now is responsible for managing and supervising end-to-end store operations, including overseeing last-mile delivery service partners (DSPs) across one large site or multiple smaller sites in the MENA region. The role focuses on driving operational efficiency, maintaining customer-facing metrics, cost targets, and safety standards. The position involves coaching, motivating, and evaluating associates’ performance, implementing Amazon policies consistently, and leading process improvement initiatives using methodologies such as Lean, Six Sigma, and audits like 4M and 5S. The Operations Executive ensures a high level of operational excellence, supporting Amazon's mission to deliver fast and reliable service to customers.