Microsoft Gulf
Senior Services Account Executive
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job overview
Date posted
20/10/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Job description
The Sr Services Account Executive (Individual Contributor, fully on-site, travel 0–25%) is a services seller role representing both Unified Support and Consulting Services across all stages of the sales framework, designed to align services to customer goals and drive measurable outcomes while accelerating cloud growth, AI transformation, and customer value realization. The role delivers secure, personalized cloud journeys, embeds services insights into account planning and transformation efforts, protects and grows the Unified base through proactive renewals with Customer Success Account Managers, achieves renewal rate targets, and grows renewing accounts. It drives growth through enhanced solutions by landing Enhanced Solutions with every product sale, selling consulting engagements, securing new Unified deals, identifying and selling Industry Cloud solutions (including the Unified Mission Critical Portfolio and Security Services), and owning the full sales cycle—from lead generation and qualification to deal closure—while driving cloud consumption through sold projects and programs and achieving sales targets by quarter and full year. Responsibilities include leading the consulting virtual account team through consultative selling, active listening, and continuous planning; increasing Unified penetration via strategic internal alignment and intentional selling; co-creating transformation plans with full account teams; and supporting MACC planning and execution milestones. Preferred capabilities include familiarity with Microsoft methodologies and Industry Cloud solutions, proven consultative selling and digital engagement, leadership and collaboration to manage competing priorities, excellent communication and stakeholder management, and demonstrated success in driving customer value and business outcomes within a dynamic, inclusive culture focused on growth mindset and AI-enabled transformation.
Required skills
Key responsibilities
- Align services to customer goals to deliver secure, personalized cloud journeys and measurable business outcomes.
- Embed services insights into account planning and transformation efforts in partnership with sales and delivery teams.
- Engage early for proactive Unified renewals, collaborating with Customer Success Account Managers to reinforce value and uncover growth opportunities, achieving renewal rate targets and growing renewing accounts.
- Land Enhanced Solutions with every product sale, sell consulting engagements, and secure new Unified deals to drive services growth.
- Co-create transformation plans with full account teams and support MACC planning and execution milestones.
- Lead the consulting virtual account team to realize customer visions via consultative selling, active listening, and continuous planning.
- Increase Unified penetration through strategic alignment with internal stakeholders and intentional selling motions.
- Identify and sell Industry Cloud solutions that solve customer challenges, including Unified Mission Critical Portfolio and Security Services.
- Own the full sales cycle—from lead generation and qualification to deal closure—driving cloud consumption through sold projects and programs and achieving quarterly and full-year sales targets.
- Leverage digital channels to uncover and develop new business opportunities.
- Collaborate across customer and partner networks using a One Microsoft Approach, following established processes and methodologies.
Experience & skills
- 5+ years industry sales experience in the commercial or public sector, or 5+ years consulting solution and Unified sales experience.
- Bachelor’s or Master’s degree in Business, Information Technology, or related field (preferred).
- Proven experience in consultative selling and digital engagement.
- Experience managing complex sales cycles and pre-sales processes.
- Familiarity with Microsoft methodologies and Industry Cloud solutions.
- Strong leadership and collaboration skills with the ability to manage competing priorities.
- Excellent communication and stakeholder management abilities with demonstrated success in driving customer value and business outcomes.
- English proficiency for global communication, documentation, and collaboration.