Job description

The Store Supervisor (Warehouse Operations & FMCG Inventory Management) is responsible for managing assigned warehouse operations in alignment with Sadafco SOP’s while ensuring implementation of best practices and continuous operational improvements within a FMCG warehouse operations environment. The role involves overseeing inventory management, stock planning, and warehouse operations to achieve optimum quality, performance, and cost effectiveness while ensuring availability of inventory to meet dynamic operational requirements. The position requires managing inbound logistics to ensure timely clearance and outbound logistics to guarantee scheduled dispatch of orders including emergency orders, while monitoring KPIs such as stock damage and operational performance. The Store Supervisor coordinates logistics activities with the Transport department and ensures compliance with customer contractual obligations, ISO standards, and Health and Safety (H&S) and Quality Assurance (QA) practices. The role includes managing Warehouse Management System (WMS) usage, advanced MS Excel reporting, and operational reporting procedures to ensure compliance and continuous improvement. Responsibilities also include overseeing staff deployment, absence monitoring, performance management, and workforce planning while ensuring efficient utilization of resources. The position requires working in temperature controlled environments including freezer and chiller operations, operating or supervising the use of forklifts and Material Handling Equipment (MHE), and coordinating equipment maintenance with the Maintenance Supervisor to maintain operational continuity. The role supports both internal and external customer service excellence by ensuring warehouse processes are efficient, compliant, and continuously optimized.