Job description

The Senior Director - Regional Head of Social Impact and Sustainability (CEMEA) leads Visa’s Social Impact & Sustainability (SIS) agenda across Central Europe, Middle East and Africa, driving Objectives and delivering Key Results (OKRs) aligned with market priorities and the Visa 2030 business strategy. The mandate leverages Visa’s assets, business model, and global scale to power inclusive digital commerce, focusing on expanding entrepreneurship and empowering small and micro businesses (SMBs)—especially women-led businesses—through digital tools, knowledge, access, and security; delivering financial education to underpin economic inclusion; enhancing the security of digital commerce for all; and demonstrating long-term commitment to communities where Visa operates. The role partners closely with Visa Foundation, global colleagues, and CEMEA Government Affairs & Communications to create and execute an overarching narrative embedding social impact and sustainability into client relationships and government engagements to advance impact and commercial outcomes. It builds and sustains deep external stakeholder relationships across the region, coordinates humanitarian relief and sustainability efforts with functional and business leaders, and oversees measurement and reporting of social and business outcomes in line with OKRs. The position requires proven capability to create, implement, and scale public-private partnerships in emerging markets, deploy comprehensive public affairs campaigns centered on company contributions to local community and economic development, translate global strategies into regional and country approaches, and steward SIS roadmaps that integrate social impact, sustainability, government/regulatory affairs, and communications. This is a hybrid role based in Dubai within the CEMEA region.