
Keeta
Courier Ecosystem Relationship Manager
- Permanent
- Dubai, United Arab Emirates
- Experience 5 - 10 yrs
- Urgent
Job expiry date: 29/03/2026
Job overview
Date posted
12/02/2026
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Compensation
Comprehensive package
Experience
5 - 10 yrs
Seniority
Manager
Qualification
Bachelors degree
Expiration date
29/03/2026
Job description
Keeta, the Middle Eastern subsidiary of Meituan, is seeking a Courier Ecosystem Relationship Manager to oversee, expand, and operate its courier ecosystem network across the Middle East. The role involves enhancing external stakeholders' understanding of platform communication mechanisms, safeguarding rider rights, implementing rider welfare systems, and optimizing algorithms through event operations and topic planning. The manager will organize and document communication protocols, rights protection measures, rider benefits programs, and algorithm optimization initiatives, maintaining a comprehensive library to support PR, GA, Safety, and Legal teams. Additionally, the role requires collaboration with marketing to establish third-party media channels, manage social media topics, plan and facilitate roundtable discussions with media, influencers, government officials, and industry experts, and drive two-way communication with external stakeholders. This position provides the opportunity to participate in Meituan's strategic overseas business, develop new markets from 0 to 1, and engage with top global players while contributing to platform operations, market expansion, and external stakeholder relationship management in the food delivery industry.
Required skills
Key responsibilities
- Develop and operate the Middle East courier ecosystem network to enhance external stakeholders' understanding of rider communication mechanisms, rights protection, welfare systems, and algorithm optimization
- Organize and document the platform's courier communication mechanisms, rider rights protection measures, rider benefits programs, and algorithm optimization initiatives, maintaining a library of actions and representative cases to support PR, GA, Safety, and Legal teams
- Collaborate with the marketing team to establish and maintain third-party media channels in MENA focused on platform fulfillment, lifestyle services, and internet business development, building a network of external stakeholders favorable to the platform
- Plan and facilitate roundtable discussions between the platform and key stakeholders, including media, influencers, government officials, and industry experts, driving two-way communication in coordination with PR, GA, and other teams
Experience & skills
- Possess a Bachelor’s degree or higher with at least 7 years of experience in public or government communications within the food delivery industry
- Fluency in English and outgoing, sociable personality
- Strong external communication skills, including concise and empathetic written expression capable of leveraging social media to support the platform’s positive brand perception
- Strong cross-team communication skills, capable of coordinating multiple internal teams
- Strong offline event planning and execution skills with experience managing similar initiatives