Emaar Hospitality Group
Senior F&B Specialist â Restaurant Operations
- Permanent
- Fujairah, United Arab Emirates
- Experience 2 - 5 yrs
Job expiry date: 25/04/2026
Job overview
Date posted
11/03/2026
Location
Fujairah, United Arab Emirates
Salary
AED 15,000 - 20,000 per month
Compensation
Salary only
Experience
2 - 5 yrs
Seniority
Senior & Lead
Qualification
Bachelors degree
Expiration date
25/04/2026
Job description
The Senior F&B Specialist ensures exceptional dining experiences in Emaarâs restaurant operations. The role supervises F&B service teams, enforces service standards, trains and coaches staff, and monitors performance to deliver seamless operations. Acting as a liaison between the restaurant team and management, this position maintains high-quality guest service, proactively addresses challenges, and drives operational excellence within a 5-star hospitality environment.
Required skills
F&B service operations management
Team coaching and on-the-job training
Service standards enforcement
Shift huddle facilitation and resource allocation
Guest relations and complaint resolution
Operational analysis and performance monitoring
High emotional intelligence (EQ) and service orientation
Communication and collaboration across teams
Adaptability and resilience in fast-paced environments
Knowledge of 5-star hospitality standards
Key responsibilities
- Oversee all operational tasks in F&B service, ensuring compliance with service standards and procedures
- Coach and train staff on-the-job to enhance skills and performance
- Provide constructive feedback both on and off the job
- Analyze operations and assign resources effectively to meet service demand
- Conduct shift huddles to ensure seamless team communication and coordination
- Prevent guest complaints through proactive service and ensure proper service recovery when needed
- Maintain continuous communication with team members, prioritizing guest satisfaction
- Implement and support a performance-driven culture within the restaurant team
- Ensure adherence to health, safety, and hygiene standards in line with company policies
- Monitor team productivity and propose improvements to optimize workflow and guest experience
Experience & skills
- Genuine service personality with high emotional intelligence
- Minimum of 4 yearsâ experience in the hospitality industry
- At least 2 yearsâ experience in an F&B supervisory role within a 5-star hotel or restaurant
- High school diploma required; college degree in Hotel Management or related field preferred
- Strong leadership and interpersonal skills to manage and motivate teams
- Excellent communication skills for staff engagement and guest interactions
- Ability to analyze operations and adapt quickly in a fast-paced environment
- Commitment to delivering exceptional guest experiences and maintaining brand standards
- Understanding of operational metrics and performance-driven culture
- Proactive problem-solving skills and ability to manage complaints effectively