Job description

The Senior Commercial Associate role at instashop is part of the commercial function in the United Arab Emirates and focuses on driving growth within the Bakeries and Specialty segment. Instashop, headquartered in Dubai, is a leading online local marketplace in the UAE and Egypt and has been part of the Delivery Hero family since 2020, operating in online food delivery and q-commerce. The role plays a critical part in building and managing a network of affiliate partners, expanding market reach into new regions, and ensuring competitiveness of the instashop marketplace. Responsibilities include strategic market analysis, acquiring new partner shops, negotiating profitable affiliate contracts, overseeing partner onboarding, and managing end-to-end account relationships. The position involves identifying gaps in marketplace assortment, developing actionable plans to diversify offerings, strengthening long-term partnerships with shop management, monitoring operational metrics, and collaborating with cross-functional teams to optimize performance. The Senior Commercial Associate also drives promotional campaigns across the shop portfolio, identifies growth opportunities in commission and non-commission revenue streams, analyzes market trends and competitor activities, and utilizes instashop services to gather feedback and enhance customer experience and service offerings across the platform.