
Emirates
Operational Engineer Level 2 â Network Security
- Permanent
- Dubai, United Arab Emirates
- Experience 2 - 5 yrs
Report job as expired
Job expiry date: 29/05/2025
Job overview
Date posted
14/04/2025
Location
Dubai, United Arab Emirates
Salary
AED 20,000 - 30,000 per month
Experience
2 - 5 yrs
Seniority
Experienced
Qualification
Bachelors degree
Expiration date
29/05/2025
Job description
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai and in constantly innovating to ensure our customers âFly Betterâ. Join our CyberSecurity team where we ensure a world class CyberSecurity organisation based on the key principles of People, Process and Technology underpinned with executive endorsement of a multi-year strategy to continuously improve and develop. The team protects our digital assets by monitoring for threats, responding to incidents, managing vulnerabilities, and ensuring compliance with security policies and regulations. As an Operational Engineer Level 2 â Network Security, you will lead and oversee Cybersecurity analysis, activity monitoring and investigations within a shift. Handling advanced incidents and service requests and guide Level 1 engineers to provide expertise in complex troubleshooting scenarios. Additionally, you will coordinate with escalation engineers on the investigation and resolution of critical cybersecurity incidents to ensure accurate triage, timely escalation and resolution within SLAs.
Required skills
Key responsibilities
- Addressing escalated incidents and service requests.
- Guide Level 1 engineers in troubleshooting.
- Ensure timely resolution and fulfilment of escalated issues.
- Maintain clear documentation of complex incidents.
- Monitor external threat data sources to maintain the cyber network defence threat conditions and determine which security issues may have an impact on the enterprise.
- Perform a detailed analysis of cyber threat adversaries and recommend preventative countermeasures.
- Assess and identify Advance Persistent Threat (APT) activities.
- Maintain and support the shift log for effective shift handover.
- Monitor and review triage activities performed by the L1 analysts and ensure accurate incident closure.
- Assist in creating playbooks and updating the knowledge base repository.
Experience & skills
- A degree or Honours (12+3 or equivalent) in Computer Science, Information Systems, Engineering, Telecommunications, or other related scientific or technical discipline is desired.
- 3+ yearsâ experience in a cross-functional and interdisciplinary team.
- GIAC Certified Incident Handler (GCIH) or equivalent certification is mandatory.
- Able to analyse security alerts and differentiate false positives.
- Advanced proficiency in administration and configuration of SIEM, EDR and other security Platforms.
- Proficiency in advanced firewall configurations and intrusion detection systems.
- Understanding of advanced IAM configurations and role-based access controls.
- Advanced understanding of enterprise IT Cybersecurity operational environment.
- Understanding of the latest security principles, techniques, and protocols.
- Clear thinking and ability to deal with escalations effectively.
- Knowledge of database and operating system security.
- Knowledge of web servers, operating systems, and network protocols.
- Excellent verbal and written communication skills.
- Ability to triage and escalate effectively.
- Configuring and administering firewalls (such as Palo Alto Networks, Fortinet, and Cisco ASA).
- Implement and oversee IPS procedures.
- Establishing and managing VPNs using encryption and authentication techniques.
- Configuring and managing proxy servers with awareness of parameters, guidelines, and regulations.