Job description

Manager – Product Management, Cross Border Payments role at Mastercard within the EEMEA Product Management Team, aligned to Mastercard’s Transfer Solutions portfolio of integrated assets and capabilities for international and domestic payments enabling connectivity to endpoints including account, card, mobile wallet, or cash payout. The role works with customers primarily large pan-regional Group Banks to drive Mastercard’s strategic and commercial agenda in Cross Border Payments including Low Value B2B/Commercial Payments, P2P Remittances, and purpose-based payments such as Bill Payments, Tuition Payments, Utility, and Social Security. The role is positioned as a product/solutioning function responsible for providing commercial and technical solutions to drive sale and launch of Mastercard’s Cross Border Payments assets to large pan-regional banks, owning the Sales Solutioning cycle end-to-end for large or multi-market prospects and positioning assets as standalone deals or multi-product engagements. Partners with Mastercard Account Management and in-country Cross-Border Sales teams during sales and/or implementation cycles to provide deep subject matter expertise for opportunity conversion, and also drives internal concept selling at account/country level for appropriate customer engagement to drive conversion and market adoption in partnership with cluster teams. Responsibilities can include being accountable for conversion of the opportunity cycle by owning the commercial and techno-functional solution while counterpart teams own relationship and revenue realization, or alternatively leading complete sales and GTM efforts within assigned territories and accounts including relationship management and full-scale P&L responsibilities with minimal supervision. The role requires ability to communicate product capabilities for markets and clients, work with multiple internal teams to deliver required capabilities, and maintain strong cross-functional relationships to advance Transfer Solutions agenda. The ideal profile includes experience in product management roles in cross border payments processing teams of large transaction banks working in or focused on Africa or solutioning roles within cross border payments or market infrastructure providers; understanding of African payments landscape and constructs; expertise in how money moves across banks and borders including correspondent banking, evolving SWIFT and ISO messaging standards, settlement and funding structures; ability to identify gaps and solutionize Mastercard assets with customers; knowledge of NOSTRO pricing, currency control and correspondent de-risking challenges; understanding of SWIFT, RTGS, ACH, and emerging multilateral payment schemes in Africa and alternate technical architecture knowledge as a plus; first-hand experience across business and sales lifecycle including prospecting, conversion funnel, launch, and P&L responsibilities; and capability to hold deep subject matter conversations with banking leaders across transaction banking, treasury, retail and payment system design. Corporate security responsibilities require abiding by Mastercard security policies and practices, ensuring confidentiality and integrity of accessed information, reporting suspected information security violations or breaches, and completing periodic mandatory security trainings.